Cherker FAQ

What currency are prices shown in?

Prices are shown in Indian Rupees (INR). If another currency is displayed during checkout, please review the final amount before placing your order.

What is Cherker Sea Buckthorn Pure Pulp?

Cherker Sea Buckthorn Pure Pulp is a bright orange, naturally tart sea buckthorn product. For the current ingredient list, allergen information, storage instructions, and how to use it, please see the product page and product label.

Where does Cherker source sea buckthorn from?

Cherker sources sea buckthorn berries locally from Leh, Ladakh, India.

What does sea buckthorn taste like?

Sea buckthorn has a bold, tart, citrus-like flavour. It is naturally bright and sharp rather than sweet like mango or apple juice.

How do I use Sea Buckthorn Pure Pulp?

Please follow the current use instructions on the Pure Pulp product page and label. It can be enjoyed in drinks and recipes where you want a tart, bright flavour.

Are Cherker teas caffeine-free?

Yes. Cherker Sea Buckthorn Loose Leaf Tea and Sea Buckthorn Tea Bags are caffeine-free herbal blends.

What ingredients are used in Cherker products?

Ingredients vary by product. Please refer to the current product page and product label for the complete ingredient list, allergen information, storage instructions, and use guidance.

Do Cherker products contain preservatives or additives?

Ingredients vary by product. Please check the current product label and product page for complete ingredient and allergen information. Sea Buckthorn Pure Pulp currently lists sea buckthorn pulp and preservative INS 224 and contains sulphite.

How should I store Cherker products?

Store each product according to the instructions on its current product label. For Pulp, follow the label guidance after opening and refrigerate where instructed.

Are Cherker products medicines?

No. Cherker products are foods, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease.

Can children, pregnant people, or people taking medication use Cherker products?

For individual dietary questions involving children, pregnancy, breastfeeding, medication, allergies, or a medical condition, please consult a qualified healthcare professional and refer to the current product label.

When will my order ship?

Order processing and delivery times can vary by location, product availability, and courier service. Please see our Shipping Policy for current information. Tracking details are sent after an order is shipped.

Can I cancel or update my order?

Please contact Cherker as soon as possible if you need to cancel an order or update an address. Once an order has shipped, changes may not be possible.

Can I return my order?

For damaged, defective, or incorrect items, please contact Cherker with your order number and photos of the issue. See our current Return and Refund Policy for details.

Do you offer wholesale or distributor partnerships?

For wholesale, bulk orders, retail partnerships, or distributor enquiries, please contact Cherker through our Contact page.

How can I contact Cherker?

For product, order, wholesale, distributor, press, or partnership enquiries, please use the Contact page or the current contact details listed on our website.